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  • How do I reserve a date?
    Reservations are accepted on a first-come, first-served basis. A signed rental agreement and reservation deposit are required to reserve a date for our Full Day Wedding packages. Elopement and Micro Wedding Packages are due in full at time of reservation.
  • How much is the reservation deposit?
    A signed rental agreement and a $1000 reservation deposit are required to reserve a date for the Full Day Wedding packages. It is non-refundable and goes toward your total balance due.
  • What are your prices and what kind of wedding packages do you offer?
    Please see our website for details and pricing on available packages.
  • Why do you have price ranges on your packages?
    We pride ourselves on not having hidden prices, yet there are many variables in pricing out your special day. The price ranges on our website are because off-season prices (July - August and December - February) are lower than peak months (March - June and September - November). We also offer clean-up and set-up as options.
  • How much is the damage or security deposit?
    A separate refundable damage deposit of $500 is required for the Full Day Packages. The full damage deposit will be returned within 7 days after your event less any charges for damages, extra time charges not arranged in advance, or other costs incurred due to neglect on your or your guests’ part.
  • What forms of payment do you accept?
    We accept cash, checks, Mastercard, Visa, Discover and American Express. Credit card payments are subject to a 3.5% processing fee.
  • Do you offer a payment plan?
    For Full Wedding Packages, the payment schedule is as follows: - $1000 Reservation Deposit at time of reservation. - 50% of remaining rental agreement balance due half-way between the reservation date and the event date. - Final 50% of rental agreement balance due 30 days in advance of reserved date. - Refundable Damage Deposit is due 30 days in advance of reserved date. If you are booking a date within 90 days, you must pay the deposit and the first payment at time of booking. For Elopement and Micro packages, full payment is due at time of reservation.
  • What is the cancellation policy?
    Once you book a date, it is taken it out of our inventory and you are responsible for your full contracted amount. If you need to cancel your event and your original date is rebooked, all payments minus the reservation deposit will be refunded to you. If your date is NOT rebooked, you are liable for the full contracted balance of your date. In the case of a County or State-wide emergency (e.g., flooding, Covid social bans, etc.) which impacts our business, there is no charge or penalty to reschedule.
  • What if I need to change my date?
    Once you book a date, it is taken it out of our inventory and you are responsible for full contracted amount. IF you need to reschedule your event and your orginal date is rebooked, all payments minus the reservation deposit - will go towards your new date. If your date is NOT rebooked, you are liable for the full contracted balance of your original date. In the case of a County or State-wide emergency (e.g., flooding, Covid social bans, etc.) which impacts our business, there is no charge or penalty to reschedule.
  • How long do I get?
    Full Day Wedding package times are as follows: Fridays and Saturdays are from 10 AM - 11 PM Sundays are from 10 AM - 10 PM Mondays – Thursdays are from 10:00 AM - 8 PM Your event must end no later than the specified time. Any overtime, including for tear down, is billed at $300/hour and deducted from your security deposit.
  • Can we get there early?
    Due to impact to the facility and ensuring it is ready for your event, all attendees – including vendors, family and the bridal party – are not allowed into the venue until your official rental time commences.
  • Can we stay late to clean up?
    All rental time periods for all packages must include vendor set-up and clean up time within your booked time frame. For example, if you rent the venue for four hours, you will need to plan for set-up time as well as break-down and clean up time within your agreed upon time slot.
  • What is the capacity of your venue?
    Although we can hold more, our current maximum is 100 to allow for a rain back-up inside our tent.
  • Does the guest count include the wedding party?
    Yes.
  • Does the guest count include adults and children?
    Yes.
  • Does the guest count include vendors?
    No.
  • Are children allowed?
    Yes. Children are welcome at The Reserve. However, it is your responsibility to see that they are supervised at all times. Our goal is to ensure everyone remains safe, the bride and groom have the best experience possible and to protect the property. If necessary, the Reserve staff have the right to ask parents to have their children seated next to them at all times. Only children in the bridal party are allowed in the bridal suite.
  • Do you have preferred vendors?
    No. We can provide a list of optional vendors as a convenience yet encourage you to review all options and make your own choice. Outside vendors are allowed if they agree and adhere to all house rules and follow separate vendor guidelines, available upon request.
  • Do I have to use your vendors?
    No. We can provide a list of optional vendors as a convenience yet encourage you to review all options and make your own choice. Outside vendors are allowed if they agree and adhere to all house rules and follow separate vendor guidelines, available upon request.
  • How large is the tent?
    Our main reception tent is 60’ x 30’ or 1800 square feet. We also rent 15' x 10' tents for catering, bar service or other needs.
  • What is the capacity of the tent?
    Our limit is 100 people to allow room for an aisle for covered weddings.
  • Does the tent come with climate control?
    Our package includes a specified number of air coolers or heaters for inside the tent based on you package. While they can help cool or warm the air inside the tent, they cannot maintain a certain temperature due to a variety of factors beyond our control.
  • Can we bring our own tent?
    No. Due to the impact to the grounds, we do not allow additional tents. We do rent 15' x 10' pop-up tents, if needed.
  • How many chairs are included?
    The number of chairs depends on the package you choose.
  • What kind of chairs are provided?
    We are proud to use quality resin folding chairs which feature vinyl seat pads that are quite comfortable. They are white chairs with white pads.
  • How many tables are included? What sizes?
    The Full Day packages include enough 6-foot (72”) round reception tables to accommodate your guest count assuming 10-persons per table. It also includes ten high top tables that are approx. 25in rounds x 41in high. In addition, the Full Day packages include six 6-foot rectangular tables for: Sweetheart table(s) Food and cake table(s) Sign-in and presents(s)
  • Do you provide linens for tables?
    No. We do not provide linens for the tables. We believe that is a personal preference based on your decor scheme. We recommend 132" round table clothes for the reception tables.
  • What are the limits for noise? Do we have to turn the music down at a certain time?
    As an outdoor venue, sound is something that must be managed according to our policies. This helps ensure a great experience for you and your guests and helps ensure your event won't be shut down. All music and mic usage - DJs or other music devices - are limited to 58 decibels measured at the street (not the tent) by Venue staff. This can provide a great, festive atmosphere for dancing, mingling and fun while respecting our neighbors. All music and mic usage must be turned down by 10:00 pm and shut off completely by 10:30 p.m. without exception. I f the music is deemed too high and/or exceed the above limit, the event may be shut down by law enforcement and/or event staff in which case, The Reserve cannot be held liable.
  • Do you have a preferred photographer?
    No. We have a list of photographers in our vendor list as a courtesy to you. We encourage you to interview any vendor you wish to use.
  • Can I take my bridal and/or engagement photos onsite?
    Yes. Our Full Day package includes a one-hour photo session for either bridal or engagement photos. You can add additional time at the rate of $150 per hour.
  • Do you include outdoor decorations?  Can I bring my own decorations?
    The Reserve on Cypress Creek has natural beauty that minimizes the need for adding outdoor decorations. The tent does come with elegant greenery and lighting. You can add more decorations based on our guidelines, which includes how they must be attached and removed.
  • Can we drop rose petals?
    Yes, they must be light colored and real - no artificial petals. All petals must be picked-up as part of your cleaning.
  • Can we throw rice or other things?
    The Reserve allows the use of bubbles only. Throwing rice or other substances at the bride and groom, though traditional, presents an environmental hazard.
  • Can we have candles or other fire-lit decorations?
    Due to fire hazards, The Reserve has a no open flame policy (e.g., tiki torches, fires, etc.)
  • Are Fireworks allowed?
    No. All forms of fireworks are strictly prohibited as they can damage the tent and start fires.
  • Is the photobooth included?
    The digital photo booth is currently included in our Full Day packages only. It is currently available to rent for $200 for other packages.
  • How long do we have access to the photo booth?
    You and your guests have access to the photo booth for unlimited hours during your event.
  • Is there a limit on digital pictures?
    No.
  • Can we serve alcohol at our event? Can we bring our own?
    Yes. Alcohol can be served on the premises ONLY by a TABC licensed bartender. In addition, an active, licensed security officer is required for all events serving alcohol. They must be present before alcohol service can begin through the end of your event (i.e., they should be the last ones leaving the premises). Alcohol service must end 30 minutes prior to the end of your event to allow for clean-up. We reserve the right to end alcohol service and/or the event at any time, for any reason, if our staff feels that behavior and/or alcohol consumption is getting out of control or dangerous.
  • Is smoking allowed?
    No. The Reserve is a non-smoking and non-vaping venue. We require guests to extinguish cigarettes and/or not use vaping or e-cigarettes beyond the parking area. Any guests not following these rules may be asked to leave. Damage caused by cigarettes (e.g., tent, chairs, artificial grass) will be charged against your security deposit.
  • Do I have to clean after my event?
    Yes. It is your responsibility to pick up all trash and debris created by or during your event and disposing of it in trash bags in the designated area. If you choose the cleaning package, you can leave the trash in the receptacles and tables, yet are responsible for ensuring all trash is off the ground.
  • Is there a cleaning fee if I don’t want to clean?
    Yes. It is $250 yet still requires you to pick-up all trash off the floors and grounds. If this is not done, an additional fee – based on the amount of cleaning required – will be deducted from your security deposit.
  • Can we leave something to be picked-up later?
    Everything must be removed from the premises the same day unless other arrangements have been made agreed with The Reserve staff. The Reserve cannot be held liable for anything left.
  • Do you require security officers?
    Yes. An active, licensed security officer is required for all events serving alcohol. They must be present before alcohol service can begin through the end of your event (i.e., they should be the last ones leaving the premises). The Reserve cannot be held responsible for the behavior of your guests, vendors or others at or following your event. No firearms are allowed on the premises except by security personnel.
  • Do you allow animals?
    No pets are allowed except for official service animals and pets that are part of your ceremony. They must remain on-leash the entire time, removed from the premises following the ceremony, unless an official service dog, and all waste must be properly disposed of.
  • Can we bring other items like a blow-up bouncy house for the kids or a dunking booth?
    Please inquire with The Reserve staff about your specific requests before you order anything that you plan to use onsite.
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